The point of sale (POS) is the time and place where a retail transaction is completed. In the hospitality business POS systems are computer based and normally run in a network, that incorporates registers, computers and peripheral equipment that are used at the front desk, in restaurants, and any other areas where transactions take place. These systems keep track of sales, labor and payroll, and can generate records used in accounting and bookkeeping.
In hotels, POS hotel software allows for the transfer of meal charges from dining room to guest room with a click or two and can be integrated with property management software (PMS). Newer, more sophisticated POS systems are getting away from the central database “file server” type system and going to what is called a “cluster database”. This helps eliminate system downtime that was associated with the back office file server and it allows better information sharing, thus eliminating the need to rely on a separate server for the system to operate.
Cloud-based POS systems are the next generation systems that different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.
HotelAppz can easily interface to a POS hotel system so that the POS data can be aggregated into the HotelAppz’s Customer Data Platform; so that it can enhance the overall guest data profiles.