Channel Manager for hotels
Channel Manager or sometime referred to as Channel Management is the process of managing room availability and room rates that are then distributed across different distribution channels around the world. [...]
CRM for hotels
Customer Relationship Management (CRM) is a technology that is used to manage a hotel’s relationships and interactions with customers and potential customers. It collects data about customer interactions with a [...]
CRS in the hotel industry
A Central Reservation System (CRS) is a computerized reservation software used to maintain the hotel information, room inventory and rates, and to manage the reservation process. A CRS provides hotel [...]
Guest Experience in Hotels
Guest experience in hotels is becoming more and more important because it’s not just about ‘staying in a hotel’ but rather stimulating emotions as part of the overall hotel experience [...]
Hotel Digital Marketing – Definition
Digital marketing for hotels is becoming increasingly complex. Hotels need to find the right digital marketing architecture and tools that provide a consistent multi-channel experience to hotel guests and prepare [...]
Hotel PMS
Property Management Systems (also known as PMS System) known as PMS, is a software application that is used by hotels to manage and coordinate functions like their front office, sales [...]
POS for hotels
The point of sale (POS) is the time and place where a retail transaction is completed. In the hospitality business POS systems are computer based and normally run in a [...]