Channel Manager or sometime referred to as Channel Management  is the process of managing room availability and room rates that are then distributed across different distribution channels around the world. [...]

Customer Relationship Management (CRM) is a technology that is used to manage a hotel’s relationships and interactions with customers and potential customers. It collects data about customer interactions with a [...]

A Central Reservation System (CRS) is a computerized reservation software  used to maintain the hotel information, room inventory and rates, and to manage the reservation process.  A CRS provides hotel [...]

Property Management Systems (also known as PMS System)  known as PMS, is a software application that is used by hotels to manage and coordinate functions like their front office, sales [...]

The point of sale (POS) is the time and place where a retail transaction is completed. In the hospitality business POS systems are computer based and normally run in a [...]