Channel Manager for hotels

By |2018-06-09T15:05:46+00:00June 9th, 2018|

Channel Manager or sometime referred to as Channel Management  is the process of managing room availability and room rates that are then distributed across different distribution channels around the world. [...]

CRM for hotels

By |2018-06-09T15:04:42+00:00June 9th, 2018|

Customer Relationship Management (CRM) is a technology that is used to manage a hotel’s relationships and interactions with customers and potential customers. It collects data about customer interactions with a [...]

CRS in the hotel industry

By |2018-06-09T15:05:06+00:00June 9th, 2018|

A Central Reservation System (CRS) is a computerized reservation software  used to maintain the hotel information, room inventory and rates, and to manage the reservation process.  A CRS provides hotel [...]

Guest Experience in Hotels

By |2018-07-17T10:52:48+00:00July 17th, 2018|

Guest experience in hotels is becoming more and more important because it’s not just about ‘staying in a hotel’ but rather stimulating emotions as part of the overall hotel experience [...]

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Hotel Digital Marketing – Definition

By |2018-07-17T10:57:13+00:00July 17th, 2018|

Digital marketing for hotels is becoming increasingly complex.  Hotels need to find the right digital marketing architecture and tools that provide a consistent multi-channel experience to hotel guests and prepare [...]

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Hotel PMS

By |2018-06-09T14:59:53+00:00June 9th, 2018|

Property Management Systems (also known as PMS System)  known as PMS, is a software application that is used by hotels to manage and coordinate functions like their front office, sales [...]

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POS for hotels

By |2018-06-09T15:01:09+00:00June 9th, 2018|

The point of sale (POS) is the time and place where a retail transaction is completed. In the hospitality business POS systems are computer based and normally run in a [...]