A ‘CRM check-up’ for hoteliers
Sometimes it can be confusing for hoteliers, especially independent hotels / hotel chains, to determine if adopting specialized systems like a CRM, would really add value to their business and [...]
“Automatic Rate Matching” – Expedia’s latest move in the pricing battle & should hotels fight?
Expedia's Automatic Rate Matching was just rolled out in some selected markets. Has your hotel(s) been affected? What is automatic rate matching? Quoted from the OTA's (Expedia) email to [...]