The Unified Customer Data
Dashboard for Hoteliers:

One single integrated platform that manages customer database,
triggers engaging communications and orchestrates targeted marketing initiatives.

BOOK A DEMO

The Unified Customer Data Dashboard for Hoteliers:

One single integrated platform that manages customer database, triggers engaging communications and orchestrates targeted marketing initiatives.

BOOK A DEMO

A single dashboard that enables Hoteliers to handle all customer data, communications and marketing activities

Data Collection
& Aggregation

Collect all customer interaction data from multiples channels

Cleanse, dedupe and standardize data across all sources

Create segments based on profile attributes and target clients better

Enrich customer data with first and third-party attributes

Connect directly the integrated customer database to new applications

Find out more

Strengthen
Client Relationship

Target different customer segments and provide hyper-personalized messages, enabling 1:1 messaging

Trigger engaging communication to customer in alignment with the brand/property image

Reach out to via clients’ preferred communication channels

Orchestrate easily targeted marketing & communications campaigns

Automate each kind of messages or interactions with customer

Handle requests from clients

Find out more

More Loyal Customers

Set up a customized end-to-end loyalty program

Promote the loyalty rewards program to clients

Embed the loyalty management in customer care

Leverage the effectiveness of loyalty initiatives

Find out more

A single dashboard that enables Hoteliers to handle all customer data, communications and marketing activities

Data Collection
& Aggregation

Collect all customer interaction data from multiples channels

Cleanse, dedupe and standardize data across all sources

Create segments based on profile attributes and target clients better

Enrich customer data with first and third-party attributes

Connect directly the integrated customer database to new applications

Find out more

Strengthen
Client Relationship

Target different customer segments and provide hyper-personalized messages, enabling 1:1 messaging

Trigger engaging communication to customer in alignment with the brand/property image

Reach out to via clients’ preferred communication channels

Orchestrate easily targeted marketing & communications campaigns

Automate each kind of messages or interactions with customer

Handle requests from clients

Find out more

More Loyal Customers

Set up a customized end-to-end loyalty program

Promote the loyalty rewards program to clients

Embed the loyalty management in customer care

Leverage the effectiveness of loyalty initiatives

Find out more

Please select from the 2 best-in-class offers:

Pro

Starting from just

99€

/ month (annual billing)

Property up to 70 rooms/units
€ 1,20 per additional room/unit

One-time setup fee: € 950.-

Data Collection & Aggregation
Strengthen Customer Relationship
More Loyal Customers

BOOK A DEMO

Pro Loyalty

Benefit from a greater marketing return on investment (mROI)!

Starting from just

149€

/ month (annual billing)

Property up to 70 rooms/units
€ 1,90 per additional room/unit

One-time setup fee: € 1400.-

Data Collection & Aggregation
Strengthen Customer Relationship
More Loyal Customers

BOOK A DEMO

Have a question about our Customer Data Platform ? We’re here for you ! Get in touch

Please select from the 2 best-in-class offers:

Pro

Starting from just

99€

/ month (annual billing)

Property up to 70 rooms/units
€ 1,20 per additional room/unit

One-time setup fee: € 950.-

Data Collection & Aggregation
Strengthen Customer Relationship
More Loyal Customers

BOOK A DEMO

Pro Loyalty

Benefit from a greater marketing return on investment (mROI)!

Starting from just

149€

/ month (annual billing)

Property up to 70 rooms/units
€ 1,90 per additional room/unit

One-time setup fee: € 1400.-

Data Collection & Aggregation
Strengthen Customer Relationship
More Loyal Customers

BOOK A DEMO

Have a question about our Customer Data Platform ? We’re here for you ! Get in touch

Fast & Friendly Setup

1. Connection

to PMS

The property advises its PMS provider to grant Hotelappz the permission to connect to.

Hotelappz D-Team is handling setup & configuration when connecting to PMS.

2. Data load

and retrieval of Customer’s data & bookings

Once plugged in, Hotelappz collect & retrieve historical customer data and bookings.

This connection also enables the continuous update of Hotelappz database.

3. Custom

messages & end-to-end loyalty

The property will be able to produce/send custom-built templates with its visual identity, script and content.

The property sets up its loyalty scheme: rewards points and tiers chart, program benefits and tier-status levels (Silver, Gold, Platinum…)

Fast & Friendly Setup

1. Connection

to PMS

The property advises its PMS provider to grant Hotelappz the permission to connect to.

Hotelappz D-Team is handling setup & configuration when connecting to PMS.

2. Data load

and retrieval of Customer’s data & bookings

Once plugged in, Hotelappz collect & retrieve historical customer data and bookings.

This connection also enables the continuous update of Hotelappz database.

3. Custom

messages & end-to-end loyalty

The property will be able to produce/send custom-built templates with its visual identity, script and content.

The property sets up its loyalty scheme: rewards points and tiers chart, program benefits and tier-status levels (Silver, Gold, Platinum…)

When working at Mama Shelter, I wish I could rely on a product such as Hotelappz. I had to wrestle regularly with customer database files: data extraction from PMS, from LaFourchette, from the eStore Mama … Three full-time employees were dedicated to retrieve our customer database and trigger email campaigns. With Hotelappz, 80% of those tasks would be automated and the hotelier could then use his/her customer database at any given time.